Refund Policy

Yoga Classes + Memberships: All classes are non refundable. Memberships are non refundable, except for medical reasons, in which case we may ask for a doctors note. Memberships and classes are also non-transferable, and may not be put on hold.

Specialty Classes + Workshops: Speciality classes and workshop fees are non refundable except in cases where medical concerns exist or changes or cancellations are made by Breathing Room Yoga Studio + Café. Any refunds granted will pro-rated based the number of classes remaining in the speciality session or workshop term. Any further queries regarding refunds for yoga classes, immersions, workshops or memberships can be directed to us at 403-358-3542.

Retail: We take pride in the products we offer and intend to give our customers the best return service possible. If you are not completely satisfied with your product, please contact us within 14 days at by phone at 403-358-3542 or by email at info@breathingroomreddeer.com. We will arrange to take back the unworn, unused product, and provide you with a replacement, exchange, credit or refund.

If you purchased items from our retail store at the studio, please return those new, unused and salable items directly to the studio. If you purchased online at www.breathingroomreddeer.com, please note that we may request you fill out a return form, after notifying us either by telephone or email, in order provide us and our suppliers with the reason or cause of your dissatisfaction. All items being returned must be unused and unworn.

After speaking with us, and filling out our return form, we will encourage you to return your items using a traceable method such as UPS, Fed Ex, or Canada Post Express Post (delivery confirmation) to help ensure the package has arrived. Breathing Room Yoga Studio + Café will not be responsible for packages lost in transit to us and will only assume responsibility once it is signed for.

If there are any discrepancies with your purchase order please contact us at 403-358-3542 or by email at info@breathingroomreddeer.com

Terms + Conditions

The following terms and conditions relate to purchases made through MindBody Online. By using our website and making online purchases you agree to all terms and conditions.

1. All Class pass purchases are non refundable, non transferable, and can only be shared if specified in the package outline.

2. Workshop deposits and payments are non refundable, unless otherwise stated.

3. There are no expiry dates on general punch cards.

4. Breath Passes, unlimited monthly and yearly passes expire according to type of pass and the date of purchase.

5. All transactions are processed in Canadian Dollars (CAD).

Breathing Room Yoga Studio + Café reserves the right to alter the terms and conditions and prices at our discretion.  If we make any significant change to this policy, we will provide notice of the changes on this website.

If you have any questions or comments about our Terms & Conditions, please e-mail us at info@breathingroomreddeer.com, call 403-358-3542, or write to us at:

Breathing Room Yoga Studio + Café
3215 49th Ave, Unit 114
Red Deer, Alberta T4N 0M8

Please remember to include your postal address.

Privacy Policy 

Breathing Room Yoga Studio + Café holds your personal privacy in the highest regard. We respect our visitors right to both their privacy and security of their data and adhere to Canada’s Freedom of Information and Privacy Act (FOIP). We collect and use information throughout our website only as disclosed below.

Personally Identifiable Information:

Breathing Room Yoga Studio + Café collects personally identifiable information from you only with your knowledge and consent.

Breathing Room Yoga Studio + Café uses the services of two leading Software companies, Mind Body Online (www.mindbodyonline.com) and Moneris Solutions (www.moneris.com) for web scheduling, registration, order processing and online payments. Please visit their website to acquire information about the companies and their Privacy Policies.

When you make a purchase through MindBody Online, they will require your name, address, phone number, email address and other personal information necessary to fulfill and track your order. For purposes of billing, you will need to provide your credit card type, number, expiration date and billing address for the card.

MindBody also requires you to create an account by providing your email address and designating a unique access password for future access to your account information. Creating this account allows MindBody to save your billing information so you won’t have to fill out that information again the next time you make a purchase on their site. For your privacy and security, credit card numbers are not stored in the MindBody system.

Breathing Room Yoga Studio + Café also collects your name and e-mail address if you sign up for our email newsletter. (For more on how we handle this information, please click here.)

Non-Personally Identifiable Information:

We collect non-personally identifiable information from you in order for us to better understand how our website is used. Information about a user’s visit is logged, however your IP address is never referenced to personally identifiable information. Usage statistics are gathered in a non-intrusive manner. The log files are private documents and are primarily used by the server administrator for error notification, server administration and to monitor website performance. Occasionally, portions of the log files may be viewed by others for the purpose of server administration, security or when required by law.

Cookies:

When you visit Breathing Room Yoga Studio + Café, small text files known as “cookies” may be stored on your computer’s hard drive. We customize certain Web page content based on your browser-type or other information provided by our cookie.  Breathing Room Yoga Studio + Café does not use cookies to retrieve personal information about you from your computer. If you reject the cookie, you will still be able to browse our site; however, you may not be able to use the MindBody site to purchase classes. This is because cookies are required by the shopping cart to retain the necessary information to process your order.

We do not rent, sell or exchange your name or other personally-identifiable information to third-party companies for any purposes. Under no circumstances will your personal information be disclosed to any third party unless we seek your express consent or are required to do so by law.

Breathing Room Yoga Studio + Café Mailing List:

When you sign up to our email mailing list, we will use your email address to send you a monthly newsletter containing new schedules, holiday hours and info on any events or promotions we are offering. Mid-month reminders may also e-mailed as workshop registration deadlines approach.

Each newsletter will contain simple instructions on how to unsubscribe (opt-out) from the newsletter list. Each newsletter will also contain a link that will allow you to log in to the e-mail system and change the current data so that you are always in control of the information you provide.

We never exchange, lend or sell our e-mail mailing list to anyone! Information submitted to us is only available to employees managing this information for purposes of sending you e-mails and to contracted service providers for purposes of providing services relating to our communications with you.

E-mail statistics are monitored in order to ensure that the mailings are relevant for you. We will never share, sell, or rent this information to anyone. This information is only used for our own internal purposes.

Linking to other websites

Breathing Room Yoga Studio + Café sometimes provides links to other organizations’ websites. Unless we expressly say otherwise, a link to another website does not mean that we are responsible for, or that we endorse the content or policy of that website.When you provide information at one of those sites, you are subject to that sites privacy policy. We encourage you to read that website’s policy before submitting any information if you have concerns about how information may be collected or used.

Privacy Policy changes

Breathing Room Yoga Studio + Cafe may deem it necessary or appropriate from time to time to modify this privacy policy to reflect changes in the way Breathing Room Yoga Studio + Cafe collects or uses information or changes in privacy-related laws, regulations, or industry standards. Accordingly, Breathing Room Yoga Studio + Cafe reserves the right to change this privacy statement at any time by posting the revised policy on this site. Information will be handled according to the privacy statement in effect at the time the information is used. If we make any significant change to this policy, we will provide notice of the change on this website.

If you have any questions or comments about this Privacy Policy, please e-mail us at info@breathingroomreddeer.com, call us at 403-358-3542 or write to us at:

Breathing Room Yoga Studio + Café
3214 49th Ave, Unit 114
Red Deer, Alberta T4N 0M8

Please remember to include your postal address, e-mail address and phone number with your correspondence.